AI admissions line
An admissions line that answers every call
A real phone number answered around the clock by an AI coordinator with a natural voice. It screens the caller, checks insurance against your list, and warm-transfers to whoever is on call, in English and Spanish.
How it works
01
Sign up
Fifteen minutes: your center, what you treat, who you take, your insurance list, who is on call.
02
Get your number
A new local number, or forward the one you have.
03
Test-call it
Hear your own line before it goes live.
04
Go live
Every call answered. Every lead in your dashboard.
On every call
- Answers in a natural voice, first ring, any hour
- Screens: who is calling, for whom, what substance, what is going on now
- Checks the caller’s insurance against the list you give it
- Warm-transfers to whoever is on call; books a callback if they miss it
- Switches to Spanish when the caller does
After every call
- Recording, transcript and a plain-English summary
- Lead score and a pipeline: new, contacted, scheduled, admitted
- Text to the caller with your number and next step
- Answers their texts in the same voice
- Your dashboard on any phone or laptop
What it will not do
- Never confirms that anyone is a patient
- Never quotes benefits or makes up a dollar figure
- Says it is recorded; honest if asked whether it is AI
- Never ends a call on someone in crisis; gets a person on the line
- Never signs, consents or verifies identity
Hear it first
Call the demo line from your phone
A fictional center, Pacific Shore Recovery, answered by the same coordinator your line would get. Try it in English or Spanish.
Good to know
- A separate product with its own sign-in at admissions.treatmentcentertools.com. Not part of the Clinician or Program plans.
- Business associate agreement available; the voice platform and the phone carrier each operate under one.
- Fair-use clause on the unlimited minutes.